Shipments and returns

Digital Delivery

Unless otherwise stated all products listed here are available for immediate digital download.

Where digital products are excessively large (e.g. typically greater than 10mb), you will be given a secure login and password to our digital vault where you will be able to download the individual components of your purchase as required (e.g. this may be the chapters of an audio book, or the various sections/reference material within your training resource kit, etc..)

 

Your pack shipment

Where products are specifically shown as a physical product, delivery is made by Royal Mail, Signed For Delivery , if within the UK.  Costs outside the UK, will vary according to location and the delivery service required. Packages are generally dispatched within 2 days after receipt of payment.  We recommend you contact us, prior to purchase to ensure we select the correct type of delivery service for you. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.